Shipping Policy
Thank you for shopping with Shopconclave. We are committed to delivering your order as quickly and efficiently as possible. Please read our Shipping Policy to understand how we process and deliver orders.
Order Processing
- Orders are typically processed within 1–3 business days after payment has been successfully received.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- During peak seasons, promotional events, or holidays, processing times may be slightly longer.
Shipping Time
Estimated delivery times vary depending on your location:
- United States: 5–10 business days
- Canada: 7–15 business days
- Europe: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Rest of the World: 10–20 business days
Please note that these delivery estimates are not guaranteed and may be affected by customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.
From time to time, we may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.
Please allow up to 48 hours for tracking information to become active after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, your order may be delayed, returned, or incur additional shipping charges. We are not responsible for orders shipped to incorrectly provided addresses.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.
Lost or Delayed Shipments
If your order is significantly delayed or appears to be lost during transit, please contact us. We will work with the shipping carrier to investigate the issue and assist you in resolving it.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item(s) and packaging so we can review your claim and provide an appropriate resolution.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Business Name: Virello LLC
Website: Shopconclave.com
Email: Velmorausa7@gmail.com
Business Address:
30 N Gould St Ste #20713
Sheridan, WY 82801
United States